Who we are
This website is operated by [Company legal name], [registered address], [registration number] (“we”). Questions about this policy: [contact email].
What we collect
The site has no contact form and no account system. When you write to us on WhatsApp, WhatsApp (Meta Platforms) shares with us your phone number, your profile name and the content of your message, including any floor plans or photos you send. We use them to answer your request and prepare a proposal.
Our hosting provider records technical server logs (IP address, browser, pages requested, time) to keep the site running and secure. [Hosting provider and retention period to be confirmed.]
The inquiry list on the furniture pages is stored only in your own browser (local storage). It is not sent to us until you choose to send it on WhatsApp.
Why we may process it
To respond to your request and prepare a quote (steps before a contract). To fulfil a contract once you order a package. To meet legal obligations such as accounting. Our legitimate interest in keeping the site secure.
Who receives it
WhatsApp / Meta Platforms, as the messaging service you choose to use, under its own privacy terms. Our hosting provider, as a processor. Suppliers and delivery partners, only as far as needed to deliver and install your order. No advertising networks.
How long we keep it
Conversation history and proposals: [period, e.g. until the request is closed plus X years]. Invoices and contracts: as long as accounting law requires. Server logs: [period].
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to processing based on legitimate interest, and complain to your data protection authority. Write to [contact email].
[If visitors from the EU/EEA or the UK are addressed, name the applicable law (GDPR / UK GDPR), the legal basis per purpose and any international transfer safeguards. To be confirmed with a lawyer.]